Refund policy

Returns & Refunds

Thank you so much for supporting my work. Since each print is made specifically for you, all sales are final. Please review details and measurements carefully before purchasing.

Because each original painting is one of a kind, all original painting sales are final. I want you to feel completely confident in your purchase, so please reach out before ordering if you would like additional photographs or details.

If you have any questions before placing your order, please contact me at carmentrujilloart@gmail.com.

Damages & Issues

Please inspect your order upon delivery. If your print order arrives damaged during transit, is defective, or if you receive the wrong item, please contact me as soon as possible and include photographs of the print, packaging, and shipping materials so I can evaluate the issue and make it right.

Each original painting is carefully inspected and professionally packaged before shipping. In the unlikely event that your artwork arrives damaged, please contact me immediately upon delivery with photographs of the artwork and packaging, and I will work with you to make it right.

Damage occurring after delivery due to mishandling, improper storage, fingerprints, smudging, bent corners, tears, scratches, moisture, or other accidental damage is not eligible for a replacement or refund.